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Answered

Do we need to create multiple oauth apps per data region?

  • November 8, 2022
  • 1 reply
  • 62 views

We want to server a 3rd party apps for our customers and we recently have one customer having issue authorizing through OAuth with the Europe region. Since it's hard for us to test this, is there anything we need to do besides changing the authorization url when customers want to connect to a European data region. (E.g. do we need to create different apps with different client Ids and secrets for it?)

Best answer by Racheal

Hey @jennifer c​ Racheal from the support engineer team here👋 

 

It looks like you are working with my teammate Kyle on this, but I'll add the answer here for future viewers! If you are creating a public app, you will not need to create multiple oauth apps per data region. The public app will be replicated automatically for the different regions 👍

 

This automatic replication will occur after the public app has been approved though a submission to Intercom App Review.

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Racheal
Intercom Team
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  • Customer Support Engineer
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  • November 12, 2022

Hey @jennifer c​ Racheal from the support engineer team here👋 

 

It looks like you are working with my teammate Kyle on this, but I'll add the answer here for future viewers! If you are creating a public app, you will not need to create multiple oauth apps per data region. The public app will be replicated automatically for the different regions 👍

 

This automatic replication will occur after the public app has been approved though a submission to Intercom App Review.


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