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Has anyone implemented a custom section in the Intercom panel like the example below?

  • April 28, 2022
  • 1 reply
  • 60 views

We are wanting to build a custom section that contains a series of categories that can be opened and closed to see the underlining content. The content could be a listing of videos or gifs like in the example below or a series of links.

 

Interested to understand if this is possible in Intercom and if so, we may also be interested to hire someone to help implement this for us. Looking forward to the replies.

 

 

 

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Best answer by Colin L11

The app panel / side bar is governed by the Intercom Canvas Kit: https://developers.intercom.com/canvas-kit-reference/v0/reference/listYou can't add anything that isn't in it i.e. No custom HTML, components etc.

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  • May 2, 2022

The app panel / side bar is governed by the Intercom Canvas Kit: https://developers.intercom.com/canvas-kit-reference/v0/reference/listYou can't add anything that isn't in it i.e. No custom HTML, components etc.


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