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How can I pass user_id with email when sending message ?

  • June 17, 2022
  • 1 reply
  • 130 views

can I have an example !

Best answer by Daniel M15

Hey @emanโ€‹! Daniel from Customer Support Engineering here ๐Ÿ”ง 

 

You can insert a User ID, User email, or any other type of data associated with the user by clicking the {...} button that appears to the right of the editor while you're writing the content of your Message. Once you do this, you should see a menu pop up with those fields listed in it - just click that field and it'll be auto-populated depending on the attribute's value for the customer that receives the message๐Ÿ‘‡

 

Screenshot 2022-06-22 at 14.59.45 

I hope this helps! ๐Ÿ˜

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Daniel M15
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  • Employee
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  • June 22, 2022

Hey @emanโ€‹! Daniel from Customer Support Engineering here ๐Ÿ”ง 

 

You can insert a User ID, User email, or any other type of data associated with the user by clicking the {...} button that appears to the right of the editor while you're writing the content of your Message. Once you do this, you should see a menu pop up with those fields listed in it - just click that field and it'll be auto-populated depending on the attribute's value for the customer that receives the message๐Ÿ‘‡

 

Screenshot 2022-06-22 at 14.59.45 

I hope this helps! ๐Ÿ˜


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