Hi, I want to use webhook to integrate Intercom with SurveyLab. I need to create a contact (email) in SurveyLab each time a conversation in Intercom is closed. How can I do that?
Answered
How to use webhook to integrate Intercom with SurveyLab (create contact/email)?
Best answer by Milan
Through the APIs/Webhooks you can get info on that customer who had conversation closed. That info includes mail.
Sorry I'm not a developer to give you exact steps, that's just what I understand from working with some developers :)
BTW, if you do not want to code, maybe you can change how you manage this - you can build dynamic URLs that contain intercom user attributes (email) and set it in Intercom messaging, and then after conversation with a user just send out this saved message.
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.