Hi I'm new here. I have set up Intercom native integration with WhatsApp and can't find a way to send outbound WhatsApp messages to my existing contacts. Is this a feature available? Or do we need to work with Octopods?
Answered
Can I send outbound messages using Intercom's WhatsApp integration?
Best answer by Eric Fitz
Hey @user2312, our native WhatsApp integration is for managing inbound WhatsApp conversations in your Intercom Inbox. It doesn't yet have the functionality for you to send outbound WhatsApp messages that aren't replies to conversations. I'm happy to note your feature request via our @Product Wishlist group!
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.