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Has anyone used Pardot with Intercom before?

  • October 21, 2020
  • 3 replies
  • 146 views

Has anyone used Pardot with Intercom before? We're looking at adding it to our tech stack but was wondering if anyone had used Intercom to collect lead information and used Pardot Form Handlers to send that info into Pardot before?

Best answer by Roy

Hello @ben p11​ ,

 

As I know Intercom currently only have integration with Salesforce.

 

Do you want to pass lead qualification data to Pardot?

It will be already in Salesforce if you use Salesforce->Intercom integration. 

 

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3 replies

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  • Expert User
  • 1152 replies
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  • October 23, 2020

Hello @ben p11​ ,

 

As I know Intercom currently only have integration with Salesforce.

 

Do you want to pass lead qualification data to Pardot?

It will be already in Salesforce if you use Salesforce->Intercom integration. 

 


  • Author
  • New Participant
  • 1 reply
  • October 23, 2020

Hi Roy,

 

Yes ideally straight into Pardot as that cookies the lead too for activity tracking etc (plus it passes the lead into SF too). We already use the Salesforce integration etc. currently to pass leads into Salesforce.

 

Was just wondering if anyone had experience with Intercom & Pardot and how they use the two together, particularly around capturing lead data and to cookie prospects.


Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • November 2, 2020

Hey @ben p11​, have you looked into using Zapier to connect Pardot with Intercom?


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