Is there a way to ask customer's feedback on articles, except thumbs up/down? Ideally, if they didn't like it, customers should be able to give feedback if they didn't like the content or the way it was written.
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How can we get more detailed feedback on our articles?
Best answer by Kevin Bendixen
@knowledge If you enable the option from the screenshot your users can do exactly that. It will then show up in your inbox.
+5@knowledge If you enable the option from the screenshot your users can do exactly that. It will then show up in your inbox.
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