I am looking to make our FAQ in Notion link to the Intercom Help Center. Would it be possible for Intercom to a. create a article and publish it when a new database entry is made and b. for Intercom to update that article when the database entry is updated in Notion?
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I want to update Intercom Articles when I update a Notion Database entry
Best answer by Jacob Cox
Hey there
Intercom has an /articles endpoint in our REST API. If you have dev resources you can make use of that along with the Notion API to send data from Notion to Intercom to create and update articles.
It would be up to your team to implement the specific details but we do have the tools available to build this type of behavior out!
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