Running Zapier from google drive to intercom to add information into user notes, however it will keep piling on instead of editing the existing notes, and it becomes a huge eyesore and can be very confusing to new staff. I have played around but can't find any way to remove a User Note. Any way around this?
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Is there any way we can delete User Notes on Intercom?
Best answer by Eric Fitz
Gotcha, thanks for clarifying! Currently, there's no way to delete these notes outright (a feature request for our @Product Wishlist group!)
However, you can click on them to edit the text and delete all of the text contained within them. An imperfect solution, I know!
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