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Answered

Problem saving an article - "Block are invalid" "Value is not an integer"

  • December 15, 2023
  • 2 replies
  • 126 views

Hey all, has anyone gotten this error message before?

I updated an article this morning with some new text and images. I navigated to what is numerically the fifth image and replaced it, but I am still getting the same error message. Never seen this before and not sure how to proceed with updating my article!

I am not even sure what the β€œinteger” problem is/what that means.

 

 

Best answer by Shauna

Hey @User1628 πŸ‘‹πŸΌ Shauna here from Support! 

I’ve gone ahead and opened a conversation with our CS team to dig into this directly for you! Someone will be in touch with you ASAP πŸš€ 


As soon as there has been a resolution / issue confirmed; I will update this post πŸ‘πŸΌ

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2 replies

Shauna
Intercom Team
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  • Intercom Team
  • 159 replies
  • Answer
  • January 5, 2024

Hey @User1628 πŸ‘‹πŸΌ Shauna here from Support! 

I’ve gone ahead and opened a conversation with our CS team to dig into this directly for you! Someone will be in touch with you ASAP πŸš€ 


As soon as there has been a resolution / issue confirmed; I will update this post πŸ‘πŸΌ


  • Author
  • New Participant
  • 3 replies
  • January 5, 2024

Hi! FYI, I haven’t encountered this message since it came up - I rebooted my system and re-logged in and it seemed to go away. But definitely will flag if it comes up again.


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