Is there a way to change the speaker icon color within a video bot? | Community
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From Intercom's help center, it says, "Video bots are muted by default. Visitors can easily unmute them by clicking the speaker icon:"

 

However, the speaker icon is a really dark color in our video bot, so it's nearly impossible to see.

 

In the help article below though, their screenshots shot the speaker icon being white:

 

https://www.intercom.com/help/en/articles/2478656-personally-engage-your-visitors-with-a-video-bot/p>

 

How can we change the speaker icon color on our end to be white?

 

Thank you for the help!

Hello @greg w12​ , I don't think that it's possible to change that speaker icon, recommending to submit feedback to @Product Wishlist​ group.

I also noticed that the Custom bot not supporting embed video sending. That's a little bit strange, cause outbound message supports embed video and Wistia.

You can also try to find some apps which help you to send videos inside the custom bot in the AppStore.

I hope this will be helpful, Wishing you a Happy new year 🎅

Yes, you can change the color of the speaker icon in a video bot if the platform has settings. Many video bot tools have an option to change the color of the icon by going to the design. And if you can do CSS, you can easily change the color of the fix my speaker icon with color or fill. Otherwise, you can create an icon in your own color and use that too.

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