COVID-19 Conversations


COVID [General Experiences] What has life during COVID-19 been like for you and your business? COVID [Customer Engagement] Share how your customer engagement strategies have been impacted, discuss measures you’ve taken as a result, or ask fellow customers for their advice. COVID [Response Strategies] How has your business responded to this new way of working? Share your strategies or ask for advice for fellow Intercom customers. COVID [Customer Support] Share how your customer support team and processes have been impacted, discuss measures you’ve taken as a result, or ask fellow customers for their advice. COVID [Best Practice Tips] Share any tips or advice that you have found particularly helpful during this unprecedented time
Topic Replies Activity
About the COVID-19 Conversations category 1 March 25, 2020
Optimize COVID Toolkit 3 March 31, 2020
Keeping team spirit alive 1 March 27, 2020
How do you make sure what you say and hear aren’t misinterpreted when working remotely? 1 March 27, 2020
How and why to communicate with your most active customers 1 March 27, 2020
Using the Content Showcase app to highlight COVID FAQs 1 March 27, 2020
Proactively communicating with customers during this crisis 1 March 27, 2020