Customer Engagement


Outbound Messages Use this subtopic to discuss all questions and topics around your Outbound messages. This is the category to discuss best practices, use cases, and campaigns. Product Tours Learn how to onboard and engage your new users with Product Tours! Here’s when you can discuss all topics related to Product tour best practices, use cases, and setting up the perfect tour. Customer Data Use this subtopic to discuss best practices for sending targeted messages based on your customer data. Campaigns You can discuss all things related to campaigns in this category. Use this space to chat about campaign best practices, campaign set up and use cases for campaigns. Reporting This subtopic is for discussing questions related to your outbound reporting. Use this category to discuss best practices for analyzing and improving your message sending with Intercom.
Topic Replies Activity
About the Customer Engagement category 1 December 16, 2019
Problem with product tour 1 June 2, 2019
Intercom company data unknown properties when multiple companies exists per user 1 June 26, 2019
Is there a way to users to re-enter a campaign? 2 October 30, 2019
Schedule message 2 August 5, 2019
In-app messaging UI 2 March 7, 2019
Posts not showing in fullscreen mode 4 February 11, 2019