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Is it possible to show a customer's screen resolution as a user attribute?

  • January 7, 2021
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Nancy
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Happy New Year everyone! You know how you can see what Browser and even what Browser version a user is using.. Is it possible to see their screen resolution? Now that everyone is using laptops when WFH, our app has issues showing correctly for users..

Best answer by Roy

Happy New Year @nancy​ , Have a great year ahead 🎅.

 

It's possible to detect user screen resolution via JavaScript, then simply send this data to Intercom as a user attribute.

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  • January 8, 2021

Happy New Year @nancy​ , Have a great year ahead 🎅.

 

It's possible to detect user screen resolution via JavaScript, then simply send this data to Intercom as a user attribute.


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