Is it possible to add bcc to an outgoing email from Intercom?
Answered
Add BCC to intercom email
Best answer by Nathan Sudds
For example, you could use the internal notes and @mention someone if you want to alert a team member without including them in the thread publicly.
Or maybe it's possible to use Zapier + tags in Intercom to trigger the email copy if it's something you need.
Looking forward to your reply
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