Is there an option to merge tickets?
I have two different tickets that are basically on the same issue and I wanted to merge both of them into one.
Is there an option to merge tickets?
I have two different tickets that are basically on the same issue and I wanted to merge both of them into one.
Best answer by Shauna
Hey @ririā šš¼
Currently there is no way to merge conversations or tickets. This would be a feature request - I've flagged this to the team for you š
Be sure to keep an eye on our Product Changes page for updates on current features or announcements on new products šš¼ https://www.intercom.com/changes/en/p>
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.