Is it possible to send customer a request to rate the conversation after ticket was closed second/third time? as now it only sends automatically first time the ticket is closed
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Can we send a conversation rating request more than once?
Best answer by Roy
Hello @user900 , You can also use external NPS/Feedback tracker apps to send feedback request twice.
Suggesting to take a look at Intercom apps page, more information can be found here.
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