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Darshan Hiranandani : Is it possible to connect Trustpilot to Intercom?

  • September 2, 2024
  • 2 replies
  • 15 views

Hi team,

I’m exploring the possibility of integrating Trustpilot with Intercom and would love to get your insights. Does anyone have experience with this integration or know of any tools or methods to make it happen?

Any suggestions or recommendations would be greatly appreciated!

Thanks!

Regards

Darshan Hiranandani

Best answer by bernice

Hi @darshanhiranandani 👋 While we don’t have a native Trustpilot integration, you may be able to integrate Intercom <> Trustpilot by using a third-party app like Zapier or by using Intercom’s own Custom Actions and Trustpilot’s API to create your own integration.

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2 replies

bernice
Intercom Team
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  • Intercom Team
  • 230 replies
  • Answer
  • September 2, 2024

Hi @darshanhiranandani 👋 While we don’t have a native Trustpilot integration, you may be able to integrate Intercom <> Trustpilot by using a third-party app like Zapier or by using Intercom’s own Custom Actions and Trustpilot’s API to create your own integration.


  • New Participant
  • 1 reply
  • February 11, 2025

You can integrate Trustpilot with Intercom using APIs and webhooks. Trustpilot’s API allows you to fetch reviews, while Intercom’s API lets you display them in conversations or trigger responses. A custom webhook can automate review requests after customer interactions.


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