In console I am getting
- errors: [{code: "client_error", message: "Unknown server error"}]
- request_id: "000345fhkb1vhl6q4p8g"
- type: "error.list"
This happens also to the internal intercom conversations
In console I am getting
This happens also to the internal intercom conversations
Best answer by bernice
Hi all 👋 We experienced an outage earlier today that prevented our customers (including ourselves for a time) from replying to conversations, re-assigning conversations and closing conversations, among other things
Our engineers have shipped a fix for this and you should now be able to reply to, assign and create new conversations without issue. You can keep an eye on our Status Page for updates on this.
Apologies for any inconvenience caused by this outage - if you wrote to us via the Messenger we will be in touch with you ASAP 🙏
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