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Question

Is there a way to download macro data from over 30 days ago?

  • December 21, 2022
  • 1 reply
  • 41 views

Hello, I was just wondering if there's a way to download macro data from over 30 days ago and if so, how? I am trying to download the data from up to 6 months ago to compile some data for work and I can only do in the past 30 days.

Thank you for any info

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1 reply

Racheal
Intercom Team
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  • Customer Support Engineer
  • 512 replies
  • December 22, 2022

Hey @user2140​ Racheal from the support engineer team hereπŸ‘‹ 

 

At the moment you can download a CSV that lists Macros and a daily breakdown of how often you've inserted into the composer in the inbox for the last 30 days and not beyond that time frame.

 

I will flag a feature request for you with the team, this is a great idea for the @Product Wishlist​ !


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