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Why am I getting an error message when trying to send a reply or a note in the Inbox?

  • August 24, 2021
  • 1 reply
  • 68 views

"Failed. Click to try again" when trying to send a text reply or a note - doesn't work neither for us neither for some of our users - is there a solution? Thanks!

Best answer by Roy

Hello @user70​ 👋

 

Are you getting any console errors? Can you also try to test this via Chrome Incognito?

 

Looking forward.

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  • Expert User
  • 1152 replies
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  • August 25, 2021

Hello @user70​ 👋

 

Are you getting any console errors? Can you also try to test this via Chrome Incognito?

 

Looking forward.


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