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Telegram automation

  • October 11, 2024
  • 1 reply
  • 56 views

Hey Andrey! I’m Lada, and I have ASAP question about Telegram integration. Is it possible to connect Intercom with our Telegram bot to make it automation? I mean that the bot could chat with our clients that text us via Telegram bot? Thank you!

1 reply

mateusz.leszkiewicz
Intercom Team
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Hi @Lada Nikitina, It’s Mat from the Support Engineering Team 😀
 

To connect Intercom with your Telegram bot for automation purposes, you can use third-party tools such as Octopods. This integration allows your bot to chat with clients through Telegram. You can find the Octopods integration for Intercom and Telegram here: Octopods Integration. Additionally, there is a Telegram app developed by a third-party available in the Intercom App Store, which you can access here: Telegram App. It's important to note that Intercom does not offer direct support for third-party apps, so if you encounter any issues with these integrations, you should reach out to the app developer directly for support.


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