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Unable to disable automatic hyphenation in e-mail outbound

  • February 10, 2025
  • 1 reply
  • 12 views

I am currently working on an e-mail template but I noticed Intercom automatically turns on hyphenation. I think it looks bad and I'd rather see Intercom just write the word out fully on the next line. 

It doesn't seem there is a way to disable auto hyphenation without using the html editor is there?

Any ideas on how to workaround this issue?

1 reply

ryan.parker
Intercom Team
Forum|alt.badge.img
  • Intercom Team
  • 5 replies
  • February 13, 2025

Hey ​@Stef van Hulst

Sounds like something may not be working as intended. I’ve escalated this question to our Support Team who will followup with you via the Messenger/email as soon as they can. 
 

Thanks! 


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