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Can we change the background of the bot chat?

  • 12 November 2021
  • 4 replies
  • 113 views

Is it possible to change the appearance of the custom bot chat? The transparent chat options are on top of my landing page background, making them difficult to read. Any help is greatly appreciated!

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Best answer by Eric Fitz 15 November 2021, 12:15

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Userlevel 1

Hey @vincent p​, the transparent background will appear when a visitor/user hasn't clicked on the Messenger icon to engage with the bot or your team. There's currently no way to disable this feature, but I'd be happy to flag your feature request here via our @Product Wishlist​ group.

This really would be user useful. Our website has a light theme and the transparent chat window makes the interactions and response buttons pretty hard to read.

Our site also has a light theme and is encountering this issue. I'm attaching an example. We would also appreciate the ability to toggle whether we launch our custom bot with a snippet or an opened chat with a background.intercom-no-background-example

Userlevel 1
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🙋🏽‍♀️tagging along!

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