I have several people data fields or attribute the bot asks for to qualify a lead. This can be name, birthdate, phone number, etc. When a user inputs their information on the bot, the data is not showing up in intercom and I can't see it on my end. Why is this happening?? Pls help!!
Best answer by RachealView original
Hey @jackson b Racheal from the support engineer team here👋
To view the events in a conversation you can use the shortcut ⌘E on Mac or Ctrl+Shift+E on Windows, or select the three dots at the top of the conversation and choose "Show conversation events": I hope this helps!