Duplicate paths in custom bots

  • 14 April 2023
  • 1 reply


I’d like to know if it’s possible to duplicate a path in a custom bot (to reuse it as a basis instead of creating a new one from scratch)


Best answer by Paul M11 17 April 2023, 18:51

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Hey there @Florian Tandar 👋 


Paul here from Intercom Support!


It is not currently possible to duplicate a custom bot pathway but I'd be happy to flag this as a feature request with the product team!

Let me know if you’d like to leave any comments with this request 🙏 . Any further info I can pass along to the product team would be helpful for the request 🙂