{"totalCount":27,"payload":"\n \n\n \n\n \n \n \n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/818f0832-5d72-4165-8625-a99a79cc0894.png\u0022 alt=\u0022C\u00e9dric V\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/6045a1da-8220-4651-ae63-62d4362d3488_thumb.png\u0022 title=\u0022Innovator \u2728\u0022 alt=\u0022Innovator \u2728\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022C\u00e9dric V\u0022\u003E\n C\u00e9dric V\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas answered the following question:\u003C\/span\u003E\n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222026-04-08\u0022\u003E\n 28 days ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.intercom.com\/questions\/9325\u0022\u003E\n \u003Cspan title=\u0022Solved\u0022 class=\u0022icon icon--replace icon--round icon--checkmark text--success qa-icon-answered\u0022\u003ESolved\u003C\/span\u003E\n Handling Empty Datetime Variable in Custom Action to Prevent Failure\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n \n \n \n\n \n\n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/818f0832-5d72-4165-8625-a99a79cc0894.png\u0022 alt=\u0022C\u00e9dric V\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/6045a1da-8220-4651-ae63-62d4362d3488_thumb.png\u0022 title=\u0022Innovator \u2728\u0022 alt=\u0022Innovator \u2728\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022C\u00e9dric V\u0022\u003E\n C\u00e9dric V\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n \n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222026-03-26\u0022\u003E\n 1 month ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.intercom.com\/questions\/9289\/replies\/17283\u0022\u003E\n Unexpected Auto\u2011Translation: Workflow Message Text Translated to English (despite non-English workflow setup)\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.intercom.com\/questions\/9289\/replies\/17283\u0022\u003E\n View reply\n \u003C\/a\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n \n \n \n\n \n\n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/818f0832-5d72-4165-8625-a99a79cc0894.png\u0022 alt=\u0022C\u00e9dric V\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/6045a1da-8220-4651-ae63-62d4362d3488_thumb.png\u0022 title=\u0022Innovator \u2728\u0022 alt=\u0022Innovator \u2728\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022C\u00e9dric V\u0022\u003E\n C\u00e9dric V\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n \n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222026-03-26\u0022\u003E\n 1 month ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.intercom.com\/questions\/9325\/replies\/17282\u0022\u003E\n Handling Empty Datetime Variable in Custom Action to Prevent Failure\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.intercom.com\/questions\/9325\/replies\/17282\u0022\u003E\n View reply\n \u003C\/a\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n\n \n\n \n \n \n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/818f0832-5d72-4165-8625-a99a79cc0894.png\u0022 alt=\u0022C\u00e9dric V\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/6045a1da-8220-4651-ae63-62d4362d3488_thumb.png\u0022 title=\u0022Innovator \u2728\u0022 alt=\u0022Innovator \u2728\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022C\u00e9dric V\u0022\u003E\n C\u00e9dric V\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas answered the following question:\u003C\/span\u003E\n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222026-02-24\u0022\u003E\n 2 months ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.intercom.com\/questions\/9237\u0022\u003E\n \u003Cspan title=\u0022Solved\u0022 class=\u0022icon icon--replace icon--round icon--checkmark text--success qa-icon-answered\u0022\u003ESolved\u003C\/span\u003E\n What is the best way to forecast and measure a support agent\u0026#039;s capacity?\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n\n \n\n \n \n \n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/818f0832-5d72-4165-8625-a99a79cc0894.png\u0022 alt=\u0022C\u00e9dric V\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/6045a1da-8220-4651-ae63-62d4362d3488_thumb.png\u0022 title=\u0022Innovator \u2728\u0022 alt=\u0022Innovator \u2728\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022C\u00e9dric V\u0022\u003E\n C\u00e9dric V\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas answered the following question:\u003C\/span\u003E\n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222026-02-24\u0022\u003E\n 2 months ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.intercom.com\/questions\/9230\u0022\u003E\n \u003Cspan title=\u0022Solved\u0022 class=\u0022icon icon--replace icon--round icon--checkmark text--success qa-icon-answered\u0022\u003ESolved\u003C\/span\u003E\n How to automatically convert human escalations to tickets?\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n \n \n \n\n \n\n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/818f0832-5d72-4165-8625-a99a79cc0894.png\u0022 alt=\u0022C\u00e9dric V\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/6045a1da-8220-4651-ae63-62d4362d3488_thumb.png\u0022 title=\u0022Innovator \u2728\u0022 alt=\u0022Innovator \u2728\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022C\u00e9dric V\u0022\u003E\n C\u00e9dric V\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n \n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222026-02-20\u0022\u003E\n 2 months ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.intercom.com\/questions\/9237\/replies\/17104\u0022\u003E\n What is the best way to forecast and measure a support agent\u0026#039;s capacity?\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.intercom.com\/questions\/9237\/replies\/17104\u0022\u003E\n View reply\n \u003C\/a\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n \n \n \n\n \n\n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/818f0832-5d72-4165-8625-a99a79cc0894.png\u0022 alt=\u0022C\u00e9dric V\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/6045a1da-8220-4651-ae63-62d4362d3488_thumb.png\u0022 title=\u0022Innovator \u2728\u0022 alt=\u0022Innovator \u2728\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022C\u00e9dric V\u0022\u003E\n C\u00e9dric V\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n \n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222026-02-19\u0022\u003E\n 2 months ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.intercom.com\/questions\/9230\/replies\/17098\u0022\u003E\n How to automatically convert human escalations to tickets?\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.intercom.com\/questions\/9230\/replies\/17098\u0022\u003E\n View reply\n \u003C\/a\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n\n \n\n \n \n \n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/818f0832-5d72-4165-8625-a99a79cc0894.png\u0022 alt=\u0022C\u00e9dric V\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/6045a1da-8220-4651-ae63-62d4362d3488_thumb.png\u0022 title=\u0022Innovator \u2728\u0022 alt=\u0022Innovator \u2728\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022C\u00e9dric V\u0022\u003E\n C\u00e9dric V\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas answered the following question:\u003C\/span\u003E\n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222026-01-20\u0022\u003E\n 3 months ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.intercom.com\/questions\/9143\u0022\u003E\n \u003Cspan title=\u0022Solved\u0022 class=\u0022icon icon--replace icon--round icon--checkmark text--success qa-icon-answered\u0022\u003ESolved\u003C\/span\u003E\n How to provide Fin AI with the context of the currently visited page\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n\n \n\n \n \n \n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/818f0832-5d72-4165-8625-a99a79cc0894.png\u0022 alt=\u0022C\u00e9dric V\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/6045a1da-8220-4651-ae63-62d4362d3488_thumb.png\u0022 title=\u0022Innovator \u2728\u0022 alt=\u0022Innovator \u2728\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022C\u00e9dric V\u0022\u003E\n C\u00e9dric V\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas answered the following question:\u003C\/span\u003E\n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222026-01-20\u0022\u003E\n 3 months ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.intercom.com\/questions\/9110\u0022\u003E\n \u003Cspan title=\u0022Solved\u0022 class=\u0022icon icon--replace icon--round icon--checkmark text--success qa-icon-answered\u0022\u003ESolved\u003C\/span\u003E\n Can I customize the customer-facing message Fin sends when an escalation rule happens?\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n \n \n \n \n\n \n\n \n\n \u003Cdiv class=\u0022table__row qa-activities-row\u0022\u003E\n\n \u003Cdiv class=\u0022table__cell\u0022\u003E\n \u003Cdiv class=\u0022user flag flag--top\u0022\u003E\n \u003Cdiv class=\u0022flag__image\u0022\u003E\n \u003Cdiv class=\u0022avatar avatar--L\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022qa-profilepicture\u0022\u003E\n \u003Cdiv class=\u0022profilepicture\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/818f0832-5d72-4165-8625-a99a79cc0894.png\u0022 alt=\u0022C\u00e9dric V\u0022\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022profilelabel\u0022\u003E\n \u003Cimg src=\u0022https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/6045a1da-8220-4651-ae63-62d4362d3488_thumb.png\u0022 title=\u0022Innovator \u2728\u0022 alt=\u0022Innovator \u2728\u0022\u003E\n \u003C\/div\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003Cdiv class=\u0022user_data flag__body\u0022\u003E\n \u003Cdiv class=\u0022user_meta\u0022\u003E\n \u003Ca href=\u0022https:\/\/community.intercom.com\/members\/cedric-v-25306\u0022 class=\u0022username link link--quiet qa-username\u0022 title=\u0022C\u00e9dric V\u0022\u003E\n C\u00e9dric V\n \u003C\/a\u003E\n \u003Cspan class=\u0022useraction\u0022\u003Ehas left a reply\u003C\/span\u003E\n \n \n \u003Cspan class=\u0022text--meta\u0022\u003E\n \n\n\n\u003Ctime class=\u0022 qa-latest-post-time\u0022 datetime=\u00222026-01-20\u0022\u003E\n 3 months ago\n\u003C\/time\u003E\n\n \u003C\/span\u003E\n \u003C\/div\u003E\n\n \u003Ch4\u003E\n \u003Ca class=\u0022link--header thread-list-block__title\u0022 href=\u0022https:\/\/community.intercom.com\/questions\/9143\/replies\/16872\u0022\u003E\n How to provide Fin AI with the context of the currently visited page\n \u003C\/a\u003E\n \u003C\/h4\u003E\n \u003Ca class=\u0022link link--underline\u0022 href=\u0022https:\/\/community.intercom.com\/questions\/9143\/replies\/16872\u0022\u003E\n View reply\n \u003C\/a\u003E\n \n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n \u003C\/div\u003E\n\n\n"}