Hi there! I was wondering how you send surveys via Intercom when it's about measuring feature experience (measuring the satisfaction of a specific part within a software).
That's what I would like to set up:
- in-app: targeting on URL level
- one rating question plus an optional text field
- 7-scale (e.g. stars, emojis)
It seems the easiest way with Intercom is to launch a post with emoji reaction. Trade-off: 1. Only a 5-scale 2. No possibility to include a text field after.
Is there a better way to do it?
