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Answered

Large message vs small message engagement

  • October 2, 2023
  • 1 reply
  • 34 views

Is there data on what is more engaging - Large message (popup that darkens the screen) or small message (on the side and less intrusive)?

 

Best answer by Eden

Hi @Inbal Bas 👋 Eden from the support engineer team here.

 

This may depend on the content you are sending out to users-- every use case is unique! We have this great article that goes into detail about how to set up Chats and Posts for maximum impact. That should be helpful in giving more context around when it is best to use different message types (and sizes). 

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Eden
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  • Premier Customer Support Engineer
  • 121 replies
  • Answer
  • October 4, 2023

Hi @Inbal Bas 👋 Eden from the support engineer team here.

 

This may depend on the content you are sending out to users-- every use case is unique! We have this great article that goes into detail about how to set up Chats and Posts for maximum impact. That should be helpful in giving more context around when it is best to use different message types (and sizes). 


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