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Can I pass an attribute through the messenger widget code on my page that will assign the conversation to a certain team member?
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Can I pass an attribute through the messenger widget code on my page that will assign the conversation to a certain team member?
Best answer by Roy
Hello @user1140 ,
Yes, you can create people attribute and pass Intercom information through the Widget code.
Then you can use the following attribute in Inbox -> Automation rules to assign conversation based on this attribute to a certain team member.
Let me know if you have any other questions on this topic, I will be more than happy to help.
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