Skip to main content
Answered

How can I make sure that the messenger icon position and size gets adapted to the screen size automatically?

  • January 27, 2021
  • 1 reply
  • 1223 views

We've noticed that the messenger size of the messenger looks very huge on a 13-inch laptop while it looks alright I a 15-inch one. Is there a way to set the icon and chat window to automatically resize based on screen size? Or what would be the optimum size that can set to make sure it's not too small or large for any screen.

Best answer by Eric Fitz

Hey @user860​, a couple of things to note here:

 

  • It's not possible to resize the default Intercom launcher - you'd need to build a custom launcher for this.
  • However, no matter the size of the launcher, it's not possible at all to change the size of the Messenger window as it "pops out".
  • If you're going to go ahead and build a custom launcher, you'll need to write some script on your end to change the size of the launcher depending on the end user's device.
View original
Did this topic help you find an answer to your question?

1 reply

Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • Answer
  • February 2, 2021

Hey @user860​, a couple of things to note here:

 

  • It's not possible to resize the default Intercom launcher - you'd need to build a custom launcher for this.
  • However, no matter the size of the launcher, it's not possible at all to change the size of the Messenger window as it "pops out".
  • If you're going to go ahead and build a custom launcher, you'll need to write some script on your end to change the size of the launcher depending on the end user's device.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings