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Is it possible to configure Intercom Messenger to log in as Admin and respond to messages from Users directly in the Intercom Messenger Widget?

  • March 18, 2022
  • 1 reply
  • 41 views

I am using Intercom Messenger Widget in my app to communicate with users and respond to their questions. Currently the only way I have identified to respond to the users is from app.intercom.com - I was wondering if it's possible to configure the Messenger Widget in a way that makes it possible for Admins to use it to answer to Users' messages.

Best answer by Kevin Bendixen

Don't think there is something like that. But there is a mobile app, if you want to use your phone.

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Kevin Bendixen
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Don't think there is something like that. But there is a mobile app, if you want to use your phone.


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