Love the news tab in the messenger. However, it seems that it is hard-coded that the order of the news in that tab is based on when I created them.
Is there any way to change the order of the news in that tab?
Love the news tab in the messenger. However, it seems that it is hard-coded that the order of the news in that tab is based on when I created them.
Is there any way to change the order of the news in that tab?
Best answer by Shauna
Hey @denis t 👋🏼
There is currently no way to customise the list of News Items in the Messenger, they will show with the latest creation comes first.
I can definitely share this feedback with the Product team for you as a feature request 🚀
Be sure to keep an eye on our Product Changes page for updates on current features or announcements on new products 👉🏼 https://www.intercom.com/changes/en/p>
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