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Scaling/fit the chat window in mobile browser

  • February 8, 2022
  • 1 reply
  • 30 views

Our service don´t have an app, we just have a website where our chat is. It works fine for desktop users, but when visiting from an iPhone f.ex., you "loose" the top of the conversation when typing. Is there a way to adjust this with some sort of settings? I can see that this is the case for many other websites with Intercom that I have visisted.

 

See the attached screen recording from my iPhone.

Best answer by Lisa B11

Hey @user2282​ 👋

 

So that we can look into this for you, would you mind sending us a message, along with the video through the Messenger please, one of my teammates can look into this for you 🙌

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  • Employee
  • 250 replies
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  • February 10, 2022

Hey @user2282​ 👋

 

So that we can look into this for you, would you mind sending us a message, along with the video through the Messenger please, one of my teammates can look into this for you 🙌


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