Dear Intercom Devs,
After a new Intercom 15.0.2 SDK release, we have updated it on our end and released a new version of our app last week. Unfortunately, we started getting a new crashes from Intercom on Firebase. Here are the details of them.
- Crashed: nexus.reachability
0 libobjc.A.dylib 0x3a7c objc_retain + 16
1 libobjc.A.dylib 0x3a7c objc_retain_x0 + 16
2 Intercom 0x5d424 -[IntercomSDK_IntercomNexusSocket resetSocket] + 18676
3 Intercom 0x5d4a0 -[IntercomSDK_IntercomNexusSocket reconnect] + 18800
4 Intercom 0x5a5e0 -[IntercomSDK_IntercomNexusConnection reconnectSockets] + 6832
5 Network 0x7f2e5c __nw_path_necp_update_evaluator_block_invoke + 456
6 libdispatch.dylib 0x2320 _dispatch_call_block_and_release + 32
7 libdispatch.dylib 0x3eac _dispatch_client_callout + 20
8 libdispatch.dylib 0xb534 _dispatch_lane_serial_drain + 668
9 libdispatch.dylib 0xc0a4 _dispatch_lane_invoke + 384
10 libdispatch.dylib 0x16cdc _dispatch_workloop_worker_thread + 648
11 libsystem_pthread.dylib 0xddc _pthread_wqthread + 288
12 libsystem_pthread.dylib 0xb7c start_wqthread + 8 - Crashed: com.apple.main-thread
0 CoreFoundation 0x1b1238 CFRelease.cold.1 + 16
1 CoreFoundation 0x7f128 CFRetain + 330
2 CoreFoundation 0xe35ac __CFRunLoopTimerDeallocate + 44
3 CoreFoundation 0x7d024 _CFRelease + 284
4 Intercom 0x5d434 -[IntercomSDK_IntercomNexusSocket resetSocket] + 18692
5 Intercom 0x5d4a0 -[IntercomSDK_IntercomNexusSocket reconnect] + 18800
6 Foundation 0x83330 __NSFireTimer + 96
7 CoreFoundation 0xcb704 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 32
8 CoreFoundation 0x8903c __CFRunLoopDoTimer + 940
9 CoreFoundation 0x2e7fc __CFRunLoopDoTimers + 288
10 CoreFoundation 0x7a5c4 __CFRunLoopRun + 1852
11 CoreFoundation 0x7f4dc CFRunLoopRunSpecific + 612
12 GraphicsServices 0x135c GSEventRunModal + 164
13 UIKitCore 0x39d37c -[UIApplication _run] + 888
14 UIKitCore 0x39cfe0 UIApplicationMain + 340
15 MyApp. 0x8840 main + 13 (AppDelegate.swift:13)
16 ??? 0x1b71d0dec (Missing)
Could you please take a look?
Thanks in advance!