Skip to main content
Answered

Do all Intercom features work with PWA?

  • March 2, 2021
  • 1 reply
  • 166 views

Hello,

 

We have a site and a mobile app. Our future vision is to stop native app development and instead, develop the website as a Progressive Web App - which behaves like a cross-platform mobile app on mobile devices.

 

If we go this route, will our existing Product Tours (and other intercom features) automatically work on mobile devices?

 

Please advise.

 

Thanks!

Best answer by Roy

Hello @user855​ 👋, I hope you are doing well.

 

Q - If we go this route, will our existing Product Tours (and other intercom features) automatically work on mobile devices?

A - At this time, Product tours work only on desktop (It doesn't work on mobile devices, Including browsers, apps).

You can request this feature in @Product Wishlist​ Group.

 

For mobile apps, suggesting to use Mobile Carousels (Carousels are a good way to engage with mobile app customers).

More Information about Mobile Carousels.

 

I hope this will be helpful,

Let me know if you have any further questions or need any help with set-uping Mobile Carousels.

View original
Did this topic help you find an answer to your question?

1 reply

Forum|alt.badge.img+5
  • Expert User
  • 1152 replies
  • Answer
  • March 2, 2021

Hello @user855​ 👋, I hope you are doing well.

 

Q - If we go this route, will our existing Product Tours (and other intercom features) automatically work on mobile devices?

A - At this time, Product tours work only on desktop (It doesn't work on mobile devices, Including browsers, apps).

You can request this feature in @Product Wishlist​ Group.

 

For mobile apps, suggesting to use Mobile Carousels (Carousels are a good way to engage with mobile app customers).

More Information about Mobile Carousels.

 

I hope this will be helpful,

Let me know if you have any further questions or need any help with set-uping Mobile Carousels.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings