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Is it possible to fire a JS event when the product tour has been completed?

  • August 5, 2022
  • 1 reply
  • 60 views

We are adding a new product tour and want to show a custom Complete modal view (our app would be responsible for the code of the modals ) when the tour has been completed with some CTA buttons inside it. Is this possible?

Best answer by Racheal

Hey @andrew h12​ Racheal from the support engineer team here 👋

 

We currently do not have an event for when a Product Tour is completed. The best way at the moment for you to action on a completed Product Tour would be to use a Series like so:

Screen Shot 2022-08-08 at 7.47.03 PMI've definitely heard this request from other customers, so I'll happily +1 this on your behalf!

 

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Racheal
Intercom Team
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  • Customer Support Engineer
  • 512 replies
  • Answer
  • August 9, 2022

Hey @andrew h12​ Racheal from the support engineer team here 👋

 

We currently do not have an event for when a Product Tour is completed. The best way at the moment for you to action on a completed Product Tour would be to use a Series like so:

Screen Shot 2022-08-08 at 7.47.03 PMI've definitely heard this request from other customers, so I'll happily +1 this on your behalf!

 


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