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Answered

Tooltips not animated when set live

  • August 23, 2023
  • 1 reply
  • 21 views

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Tooltips appear but they are not animated when they are set live although they are set to be animated and I have triple checked that they are. 

Best answer by Racheal

Hey @Sulamita Ivanov Racheal from the support engineer team here👋 

 

It sounds like there may be some custom CSS on your site that is conflicting with the animation. I’ll forward this conversation to support so we can take a better look!

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Racheal
Intercom Team
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  • Customer Support Engineer
  • 512 replies
  • Answer
  • August 29, 2023

Hey @Sulamita Ivanov Racheal from the support engineer team here👋 

 

It sounds like there may be some custom CSS on your site that is conflicting with the animation. I’ll forward this conversation to support so we can take a better look!


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