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Answered

Special Notice still displaying after turning off

  • April 18, 2023
  • 1 reply
  • 39 views

Hi there.

We recently set a special notice for the past holidays and turned it off when we got back.

But somehow it is still appearing. 

See screenshots attached.

I’d really appreciate your help with this.

 

Best answer by Oseas

Hey @User2120! When you turn the special notice off and refresh the page, does the button still appears on? Or it shows as off but the special notice keep live?

 

I’m asking because we have an open issue on our end where the button seems to keeps turning back on, and our team is currently working on getting this fixed. Let me know if you’re experiencing the same, and we can add you to the tracking issue so you’ll be notified once it’s resolved.

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Oseas
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  • Employee
  • 103 replies
  • Answer
  • April 21, 2023

Hey @User2120! When you turn the special notice off and refresh the page, does the button still appears on? Or it shows as off but the special notice keep live?

 

I’m asking because we have an open issue on our end where the button seems to keeps turning back on, and our team is currently working on getting this fixed. Let me know if you’re experiencing the same, and we can add you to the tracking issue so you’ll be notified once it’s resolved.


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