Skip to main content
Answered

Subpath for Help Centre using Cloudflare

  • April 28, 2023
  • 1 reply
  • 291 views

Dana
Forum|alt.badge.img
  • Connector
  • 7 replies

Can Intercom share instructions for setting up subpath for help center using Cloudflare? I see only instructions using Cloudfront.

 

https://developers.intercom.com/installing-intercom/docs/set-up-your-custom-domain?showHidden=f2cb6#how-to-configure-subpath-using-aws-cloudfront

 

 

Best answer by Racheal

Hey @Dana Racheal from the support engineer team here👋 

 

It looks like you’ve been in touch with my teammate Kyle on this, I’ll paste his reply here for future viewers! First, I've made a feature request to the product team that you would like to see documentation on setting up a Help Center Subpath with Cloudflare!

 

Looking at this Cloudflare forum post, that seems to indicate that creating subfolders for domains is possible, but the docs that they link to say that functionality is only available on their Enterprise plans 🤔 I'm not sure if this could be the case that the issue is coming from (potentially not being on an Enterprise plan with Cloudflare) so I would advise you to reach out to their Support team directly as they should have more information on it.

View original
Did this topic help you find an answer to your question?

1 reply

Racheal
Intercom Team
Forum|alt.badge.img+5
  • Customer Support Engineer
  • 512 replies
  • Answer
  • May 4, 2023

Hey @Dana Racheal from the support engineer team here👋 

 

It looks like you’ve been in touch with my teammate Kyle on this, I’ll paste his reply here for future viewers! First, I've made a feature request to the product team that you would like to see documentation on setting up a Help Center Subpath with Cloudflare!

 

Looking at this Cloudflare forum post, that seems to indicate that creating subfolders for domains is possible, but the docs that they link to say that functionality is only available on their Enterprise plans 🤔 I'm not sure if this could be the case that the issue is coming from (potentially not being on an Enterprise plan with Cloudflare) so I would advise you to reach out to their Support team directly as they should have more information on it.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings