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Is there a way to Merge Multiple Tags into One


We have multiple tags created that reference a single issue, is there a quick way to unify them as one tag?

Best answer by Shauna

Hey @Eren Hasip 👋🏼 Shauna here from Support! 

There is currently no way to ‘merge’/’unify’ multiple tags into one. This would be a feature request - I will go ahead and flag this with the Product team for you 🚀 

Please feel free to share any additional feedback on this in relation to your use case & I can pass this along! 

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Shauna
Intercom Team
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  • Intercom Team
  • 159 replies
  • Answer
  • July 28, 2023

Hey @Eren Hasip 👋🏼 Shauna here from Support! 

There is currently no way to ‘merge’/’unify’ multiple tags into one. This would be a feature request - I will go ahead and flag this with the Product team for you 🚀 

Please feel free to share any additional feedback on this in relation to your use case & I can pass this along! 


  • New Participant
  • 1 reply
  • May 17, 2024

Is there any update on this? Or perhaps a workaround? I tried creating a view with multiple tags thinking I could then apply the same tag to all of them, but I also couldn’t find an easy way to simultaneously tag all of the conversations in the view.


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