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Answered

Add an attachment to an outbound message

  • August 1, 2023
  • 1 reply
  • 579 views

Does Intercom have the ability to add an attachment to a message?

Best answer by Shauna

Hey @Kurt Stuart 👋🏼 Shauna here from Support! 

You haven’t specified what type of ‘message’ you mean but here’s what I found 👇🏼

Outbound Emails ⬇️

Outbound Chat Message ⬇️

Outbound Post ⬇️

Chat & Email Conversation [in the inbox] ⬇️

From the end-users perspective [via the messenger] ⬇️

If I’ve missed anything or didn’t answer the question specifically; let me know 👌🏼

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Shauna
Intercom Team
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  • Intercom Team
  • 159 replies
  • Answer
  • August 3, 2023

Hey @Kurt Stuart 👋🏼 Shauna here from Support! 

You haven’t specified what type of ‘message’ you mean but here’s what I found 👇🏼

Outbound Emails ⬇️

Outbound Chat Message ⬇️

Outbound Post ⬇️

Chat & Email Conversation [in the inbox] ⬇️

From the end-users perspective [via the messenger] ⬇️

If I’ve missed anything or didn’t answer the question specifically; let me know 👌🏼


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