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Gather user interview participants

  • October 5, 2023
  • 1 reply
  • 80 views

Can someone recommend the best way to use intercom to gather user interview participants in a mobile app? Basically I would like a way ask them if they would be open to being contacted for an interview/feedback session, and record yes/no responses and compile a list of those to reach out to. 

Best answer by Shauna

Hey @alice010 👋🏼 Shauna here from Support! 

You could use the ‘survey’ feature to ask users if they would like to participate in an ‘interview’ - you can use the ‘Dropdown/List’ question type and then select to ‘save the attribute’ to the user 👍🏼

Once you’ve got these ‘saved attributes’ - you can then filter through your ‘Contacts’ for users who have the ‘Attribute X’ as ‘yes’ to find the users who said yes in the survey to being ‘interviewed’ ✅

I hope this helps🙏🏼 Let me know if you’ve got any other questions! 

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Shauna
Intercom Team
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  • Intercom Team
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  • October 6, 2023

Hey @alice010 👋🏼 Shauna here from Support! 

You could use the ‘survey’ feature to ask users if they would like to participate in an ‘interview’ - you can use the ‘Dropdown/List’ question type and then select to ‘save the attribute’ to the user 👍🏼

Once you’ve got these ‘saved attributes’ - you can then filter through your ‘Contacts’ for users who have the ‘Attribute X’ as ‘yes’ to find the users who said yes in the survey to being ‘interviewed’ ✅

I hope this helps🙏🏼 Let me know if you’ve got any other questions! 


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