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[iOS] App crashes when user presses & holds a message


Our React Native app is crashing when users press and hold on any message visible on the chat screen. So far we have only had reports from iOS 17+.

We are using this  package.

React Native version: 0.72.5

intercom-react-native : 5.3.1

 

Please let me know if there is anything else I can provide to help. 

Best answer by Racheal

Hey @jameskenyon Racheal from the support engineer team here👋 

 

These types of issues are best handled 1:1. I’ll forward this conversation into our support team to help you out!

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2 replies

Racheal
Intercom Team
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  • Customer Support Engineer
  • 512 replies
  • Answer
  • October 16, 2023

Hey @jameskenyon Racheal from the support engineer team here👋 

 

These types of issues are best handled 1:1. I’ll forward this conversation into our support team to help you out!


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It seems that this issue was fixed in version 6.0.0:

https://github.com/intercom/intercom-react-native/releases/tag/6.0.0

 


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