Skip to main content
Answered

I've been getting this message - "Email can't be sent right now as your workspace is being reviewed".

  • October 24, 2023
  • 1 reply
  • 135 views

I've been getting this message - "Email can't be sent right now as your workspace is being reviewed".

Then your AI chatbot asked me to provide 4 pieces of information:
1. The website/domain where you've installed Intercom.
2. An email address on a company domain that you will be using to send messages from Intercom.
3. Information on whether you validate email addresses when users sign up on your website.
4. Provide a link or instructions to where the signup flow can be tested.

Now that I've provided. I haven't heard back from them yet. It's been almost 1 day. What is their support email? How do I successfully send the email? How long does your review take?

Best answer by Larissa Alberti

Hey @Jones 👋

Larissa here from Intercom Support. Apologies for the delay,

I can see our team has replied to you and this has been resolved. 😊

Let us know if you have other questions!

View original
Did this topic help you find an answer to your question?

1 reply

Larissa Alberti
Intercom Team
Forum|alt.badge.img+4

Hey @Jones 👋

Larissa here from Intercom Support. Apologies for the delay,

I can see our team has replied to you and this has been resolved. 😊

Let us know if you have other questions!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings