Hi,
Recently I have been noticing that we have been receiving an error_code of “not_found” when making a POST request to the /contacts endpoint (creating a contact).
This is surprising as I am not sure how this is possible when creating a contact (as opposed to updating one).
If it helps, an example request id for this 000bkte0pcsrns5hpus0, hopefully I am not just off-base but I was looking to understand how this might happen? I am not sure what this error code could mean when trying to create a contact.
Answered
Getting "User Not Found" error when creating a contact
Best answer by Jacob Cox
Hi
That is a curious one. I looked through our logs around that request ID and can’t nail down why a 404 would be thrown. I did notice that the User was actually created at the same time that the call occurred. This makes me wonder, were you making 2 identical calls at the same time? Not sure why that would result in a 404 vs a 409 error, but I am seeing a few mentions of ‘duplicates’ in the logs.
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