Skip to main content
Answered

Send a Intercom survey response as a Mix panel event?

  • November 23, 2023
  • 1 reply
  • 161 views

We have a dashboard with all our KPI:s in Mix Panel.
Is there a way to send a response from an Intercom Survey as an event to Mix Panel?
The goal is to be able to add show the survey results in our Mix Panel Dashboard together with our other data.

I have looked into Zapier as a solution but the “Submitted Survey”-trigger for Intercom is not available in Zapier.

Any work-around for this?

Best answer by Jacob Cox

Hi @Jens Lindman !

 

I’m not sure what is possible with the MixPanel API, but you can subscribe to our content_stat.survey Webhook and that will send a notification whenever a Survey has any of the Events below occur:

- receipt (Survey shown)
- goal_success
- answer
- click
- completion
- dismissal

You can then send that notification response over to the MixPanel API to do with it as you please!

View original
Did this topic help you find an answer to your question?

1 reply

Jacob Cox
Intercom Team
Forum|alt.badge.img+5
  • Sr. Technical Support Engineer
  • 441 replies
  • Answer
  • November 25, 2023

Hi @Jens Lindman !

 

I’m not sure what is possible with the MixPanel API, but you can subscribe to our content_stat.survey Webhook and that will send a notification whenever a Survey has any of the Events below occur:

- receipt (Survey shown)
- goal_success
- answer
- click
- completion
- dismissal

You can then send that notification response over to the MixPanel API to do with it as you please!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings