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[Android vs iOS] There are differences in chat design on these platforms

  • January 3, 2024
  • 1 reply
  • 75 views

Hello

 

We’ve integrated Intercom SDK on Android (15.5.1) & iOS (16.3.1) platforms. We found several differences in the implementation between Android & iOS, could you help us to understand the reason of this case?
 

  1. “Powed by Intercom” label is visible on Android, on iOS - no

  2. No close or create messages buttons on Android, on iOS - yes
  3. No close chat button, only get back to messages on Android

 

 

Best answer by Eden

Hey @ViacheslavKh94 👋 Eden from the support engineer team here.

 

This looks like it will need further investigation on our end, so I have escalated this with the Support team as a conversation. They will respond to you there as soon as possible!

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Eden
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  • 121 replies
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  • January 8, 2024

Hey @ViacheslavKh94 👋 Eden from the support engineer team here.

 

This looks like it will need further investigation on our end, so I have escalated this with the Support team as a conversation. They will respond to you there as soon as possible!


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