Hello!
Are there any maintenance works right now?
We keep getting the “couldn’t sent” error when trying to reply users in the messenger. I can’t contact Support for the same reason.

Hello!
Are there any maintenance works right now?
We keep getting the “couldn’t sent” error when trying to reply users in the messenger. I can’t contact Support for the same reason.
Best answer by bernice
Hi all 👋 We experienced an outage earlier today that prevented our customers (including ourselves for a time) from replying to conversations, re-assigning conversations and closing conversations, among other things.
Our engineers have shipped a fix for this and you should now be able to reply to, assign and create new conversations without issue. You can keep an eye on our Status Page for updates on this.
Apologies for any inconvenience caused by this outage - if you wrote to us via the Messenger we will be in touch with you ASAP 🙏
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.