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Can we trigger a pop up / post when a user tries to exit a page?

  • June 5, 2024
  • 1 reply
  • 161 views

I want to immediately trigger a pop up about ‘saving changes’ if a user does not perform this action and is about to exit. Is this possible?

Best answer by mateusz.leszkiewicz

Hi there, It’s Mat from the Support Engineering Team 😀

The short answer is no. You’ll need to implement it on the website level. You can only trigger a post or banner if your customer clicks on a specific website element or triggers specific event.

Does that make sense to you?

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1 reply

mateusz.leszkiewicz
Intercom Team
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Hi there, It’s Mat from the Support Engineering Team 😀

The short answer is no. You’ll need to implement it on the website level. You can only trigger a post or banner if your customer clicks on a specific website element or triggers specific event.

Does that make sense to you?


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